Contact Us

Customers can contact Acorng for order help, shipping updates, pet bowl questions, returns, payment questions, or website support.

Business Information

Company Name: 1000 SOPO, INC.
Store Name: Acorng
Business Address: 40 SW 13TH St Ste 802 Miami, FL, 33130 United States
Email: care@acorng.shop
Phone: +19387230478
Support Hours: Monday - Friday: 9:00 AM - 6:00 PM ET

Order Support

For order questions, include the order number, checkout email, item name, and a short description of the request. For cracked bowls, missing inserts, incorrect color, damaged stands, or package damage, include clear photos of the product and packaging.

Response Time

We aim to respond within 1-2 business days. Responses may take longer during weekends, public holidays, carrier delays, or periods of high support volume.